Service & Support

Our support team is here to help you every step of the way. From installation guidance to aftercare, we’re dedicated to providing excellent customer service.

Robust support securing your door’s future.

Your Hörmann door is backed by a comprehensive guarantee and a dedicated support team, ensuring complete peace of mind.

If you ever experience an issue, you can rely on us to put it right—quickly and efficiently. From installation guidance to aftercare, we are committed to providing outstanding service at every stage.

UK-based service

Based in the UK, helping us provide you with the best levels in customer service.

Tough

Built to last, with Hörmann’s strict quality standards.

Guaranteed

Comprehensive insurance-backed guarantee for lasting protection.

Support

Support from the moment you connect with us and throughout the life of your door.

With superior engineering, rigorous testing, and expert aftercare, your Hörmann door is an investment in security, style, and performance. Whatever you need, we’re here to help—because great doors deserve great support.

Design your new door

Service & Support

Comprehensive Insurance-Backed Guarantee

Every Hörmann door is designed to last, and we stand behind it with a robust, insurance-backed guarantee covering key components:

Door Slabs – Engineered for durability, covered for 5 years.
Frames – Precision-built for lasting strength, covered for 5 years.
Glass Units – Double and triple glazing (seal failure only), covered for 5 years.
Hardware – Locks, handles, hinges, and letterplates, covered for up to 5 years.

Design your new door

Built to Last

Expert Craftsmanship, Lasting Support

Every Hörmann door is built to the highest standards in our state-of-the-art UK facility, ensuring precision, durability, and a flawless finish.

Our rigorous quality control process guarantees long-term reliability with minimal maintenance. Should you ever need assistance, our nationwide customer support team is here to help with expert advice, aftercare, and replacement parts.

With superior engineering and dedicated service, you can enjoy total peace of mind, knowing your door is designed to last and backed by Hörmann’s commitment to quality.

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